Catalog Request Mailing Update

Catalog requests from 7/8/10 to 8/3/10 are mailing the week of August 9th. If you need a catalog, just fill out our catalog request form. Please allow 2-3 weeks for delivery.

PoolDawg Joins The Walk To Cure Diabetes

2010 August 31

When a business starts to get large enough to be recognized within it’s industry, it is important to find ways to give back.  With that in mind, PoolDawg has adopted the Juvenile Diabetes Research Foundation as the cause that we want to bring attention to.

Currently there are approximately 3 million Americans who live with type 1 diabetes.  Type 1 diabetes is an autoimmune disease in which the body’s immune system attacks and destroys the insulin-producing cells of the pancreas.  To stay alive, people with type 1 diabetes must take multiple insulin injections daily or continually infuse insulin through a pump.

This is a cause that hits close to home with the PoolDawg family, as both PoolDawg player rep Sarah Rousey and the daughter of PoolDawg’s Marketing Director both live with type 1 diabetes.  As a first step in raising awareness and bringing support to this cause, members of Team PoolDawg will be taking part in the annual Walk to Cure Diabetes September 12th in Denver, Colorado.

If anyone reading this would like to support this cause, feel free to click the ribbon below which will take you to the team donation page.  Be sure to check back after the event for pictures.  Who knows, Frank T. Dawg might even stow away and make an appearance.

diabetes_new

JDRF Walk to Cure Diabetes

How To Upgrade Your Free Gift

2010 August 17
by Michael Feiman

Yes, we have a new feature based on the feedback from our customers.  Like many of the other stores who sell pool cues and billiard supplies, we give away free gifts with the purchase of most of the cues on our website.  For us, it’s either a soft case, a glove or a box of chalk.  The issue of course is that many of our customers want something nicer than a soft case for their new cue.  That’s why we’re now letting customers apply the value of their free gift toward the purchase of a new case.

When you go to a cue page, you’ll be given the option via a dropdown of either selecting a free gift or upgrading your case.  What you’ll notice is that the cases in the upgrade dropdown are $5.00 cheaper than normal.  Basically, you’re getting to apply the value of the most expensive freebie toward the purchase of a better case.  It looks something like this:

screenshot-freegift

We’re working on some other stuff as well, so keep an eye out for other site upgrades over the next few weeks!

As always, if you have any questions, just drop us an email or give us a call.

Tip Changes at PoolDawg?

2010 August 9

One of the great things about summertime in the billiards industry is that it gives us a chance to catch up and make changes to the website.  Over the next couple of months, you’ll be seeing a number of changes, some small, others fairly drastic.

Later this month, we’ll be offering something that our customers have been asking for – tip changes!  We’ve got the lathe, we’ve got a guy that knows how to do tip changes and shaft repair, so all we need to do is get the functionality built on the website.

The PoolDawg Lathe

The PoolDawg Lathe

The way it’s going to work is as follows.  When you buy a new cue or shaft on the PoolDawg website, you’ll have the option to stick with the standard tip or upgrade.  Moori, Kamui, Tiger, whatever tip you want, if we have it in stock, we’ll install it for you.  If you choose to upgrade your tip, it will take a couple of extra days for delivery.

Once we have that worked out, we’ll also be offering shaft tune ups and tip changes for customer cues.  Customers will ship in their shaft with instructions and we’ll get it cleaned up for you.  Look for all this to happen by the end of August.

In addition, we’re changing how we display our cues.  For years, we’ve shown our cues with a picture that looks something like this:

qr02

This did a nice job showing the work on the forearm, but it was confusing at times for customers.  So, we’ve decided to straighten it out a bit.  Our new cue thumbnails will look like this:

preqr02

A small change, but we feel that it does a better job showing the entire butt of the cue.  As always, let us know what you think!